At Sharol Milles, customer satisfaction is our priority. If you are not fully satisfied, we’re here to help.

Returns

• Items can be returned within 30 days of delivery.

• Products must be unused, in original packaging, and in resellable condition.

• Certain items (e.g., personal care or hygiene-related baby products) may not be returnable for safety reasons.

Refunds

• Once we receive and inspect the returned item, we will notify you of approval/rejection.

• Approved refunds will be processed to your original payment method within 7–10 business days.

Exchanges

We only replace defective or damaged items. To request an exchange, email us at charolmill@gmail.com.

Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• Original shipping costs are non-refundable.